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FAQs

Q: Why are you having an off-sale period?

A:

Tickets are off-sale for a limited period whilst we finalise our seating plans and print tickets.  A further announcement will be made regarding the date that tickets will go back on sale. Make sure you’re the first to hear when tickets go back on sale by registering on the Glasgow 2014 website.

Q: Am I permitted to resell my tickets?

A:

Under the Ticketing Terms and Conditions you cannot resell, trade or otherwise transfer any ticket.
If you purchase one or more tickets those tickets may only be used by you, a family member, friend or colleague who is known to you personally. The transfer of a ticket in this manner shall not contravene the Ticketing Terms and Conditions providing the payment you receive does not exceed the face value of the ticket and the family member, friend or colleague accepts the Ticketing Terms and Conditions. You may be asked to provide the name and address and any other ID details as required, of ticket holders at any time by an official steward or employee of Glasgow 2014 or the venue owner or police officer.

Q: Why do you need to take tickets off sale to assign seats/send out tickets?

A:

It is necessary to suspend all activity on the ticketing system until all tickets purchased have been assigned into seats.

Q: How long will the tickets be off-sale?

A:

The process to assign tickets to seats and begin ticket printing is expected to take 4-6 weeks.  A further announcement will be made regarding the date that tickets will go back on sale. Make sure you’re the first to hear when tickets go back on sale by registering on the Glasgow 2014 website.

Q: Why was this process not mentioned earlier?

A:

Tickets purchased have been for a particular price category up to now.  The Organising Committee have been working to configure seating plans which is expected to be completed very soon.  Upon completion of this work we can assign all sales made to date to seats within our venues.

Q: Does this mean the figure of 94% of tickets sold so far is null and void?

A:

No, of the tickets made available for sale to the General Public 94% have been sold.

Q: What is the process for seats being assigned?

A:

All seats will be assigned automatically.  Tickets purchased between 19 August and 26 October will be randomly assigned first.  Any tickets purchased from 5 November onwards will be assigned based on the transaction date and time.

For those customers who may have added tickets for the same session and price category to those purchased before 5 November, these seats will be assigned together.

Q: How long will it take to assign seats?

A:

The process to assign seats is expected to take 4-6 weeks. 

Q: How long will it take to send tickets out?

A:

We will endeavour to print and dispatch tickets as soon as possible.  We plan to start dispatching tickets at the start of May.

Q: Will there be extra tickets for more/all sports available when they go back on sale?

A:

We have always said we would make as many tickets available to the public as possible. We are still working on final venue configurations and once these are completed we will make an announcement as to when any remaining tickets will be made available for sale Make sure you’re the first to hear when tickets go back on sale by registering on the Glasgow 2014 website.

Q: Will any new tickets be across all price categories?

A:

At this time we are unable to confirm which tickets will become available.  We’re working hard to finalise our seating plans and make as many tickets available for sale by releasing contingency seats and unsold tickets. We will make a further announcement in due course with further details. 

Q: Can you give any indication of how many new tickets would/could be available?

A:

Until we have finalised all seating plans we will not know how many tickets will be available for sale.

Q: Will new tickets be sold via a fair draw or on a first-come, first-served basis?

A:

Should tickets be available for sale they will be made available on a first come first served basis.

Q: What is the history of the Commonwealth Games?

A:

With a distinguished sporting history, the Commonwealth Games have gone from strength to strength.

The first games were held in 1930 in Hamilton, Canada where 11 countries sent 400 athletes to take part in six sports and 59 events.

Since then, the Games have been held every four years (except for 1942 and 1946 because of the Second World War) and the event has seen many changes, not least in its name. From 1930 to 1950 the Games were known as the British Empire Games, from 1954 until 1966 the British Empire and Commonwealth Games and from 1970 to 1974 they took on the title of British Commonwealth Games. It was the 1978 Games in Edmonton that saw this multi-sports event change its name to the Commonwealth Games.

Scotland hosted the Games in 1970 and 1986. The 2002 Games in Manchester saw for the first time full medal events for elite athletes with a disability (EAD) in a fully-inclusive sports programme. This will be continued at Glasgow in 2014.

In 2000, the Commonwealth Games Federation created the Commonwealth Youth Games, open to athletes from 14 to 18 years of age. The inaugural Games were in Edinburgh. The 2011 Commonwealth Youth Games will be held on the Isle of Man.

Q: What is the Queen’s Baton Relay?

A:

The Queen’s Baton Relay (QBR) is one of the greatest traditions of the Commonwealth Games.

It was introduced at the British Empire and Commonwealth Games in Cardiff, Wales in 1958. From here it has developed into a symbol of unity and diversity, binding all the 70 nations and territories of the Commonwealth with the solitary message of peace and harmony through sports.

Q: What is the Organising Committee?

A:

Glasgow 2014 Ltd is the official name for the Organising Committee – the company set up to deliver the XX Commonwealth Games.

Everyone in the Organising Committee is incredibly proud of our role in delivering the Games. We believe this is a tremendous coup for both the City of Glasgow and Scotland.

Along with our key partners, the Scottish Government, Glasgow City Council and Commonwealth Games Scotland, we are committed to delivering an outstanding athlete centered and sport focused Commonwealth Games, which will be held up as an exemplar for future Organising Committees.

Q: How is the sports programme decided?

A:

The sports contested in each Commonwealth Games are selected in accordance with specific requirements of the Commonwealth Games Federation from a list of core and optional sports. The programme is then proposed throughout the bid process and identifies the specific sports to be offered as a part of each Games.

For a sport to be added to the Commonwealth Games Federation list of sports, the responsible International Federation must submit a request along with background information for it to be considered. Unfortunately, even if this process took place in the next couple of years, certain sports could not be included in Glasgow's programme as we continue to plan venues and the competition for each of the sports that have already been approved.

Q: What is the Commonwealth Games Federation?

A:

The Commonwealth Games Federation (CGF) is the organisation that is responsible for the direction and control of the Commonwealth Games.

As a means of improving society and the general wellbeing of the people of the Commonwealth, the CGF also encourages and assists education via sport development and physical recreation.

Underlying every decision made by the CGF are three values – humanity, equality, destiny. These values help to inspire and unite millions of people and symbolise the broad mandate of the CGF within the Commonwealth.

Q: What are the Commonwealth Games?

A:

The Commonwealth Games are international, multi-sport events – held every four years for athletes from Commonwealth nations.

The Games are overseen by the Commonwealth Games Federation (CGF), which also controls the sporting programme and selects the host cities.