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FAQs

If I no longer want my tickets can I sell them?

Glasgow 2014 may open an official ticket resale platform in 2014. This will be the only authorised way to buy tickets from people offering their tickets for resale. Further details regarding ticket resale will be announced in 2014.

I’ve been contacted by someone claiming to be from Glasgow 2014 about my ticket purchase. How do I ensure they are legitimate?

If you are contacted by someone claiming to be from Glasgow 2014 saying they are authorised by or connected to Glasgow 2014, or saying they can help you gain some connection with the Games, please take steps to ensure they are legitimate, particularly if they are asking you to pay them any money. If you are in any doubt, please contact Glasgow 2014 before dealing further with them.

What happens if I have tickets for an event at the same time as one of my volunteer shifts?

We’ll ask you to prioritise your commitments as a volunteer, which in most cases will be a minimum of 8 days during the Games. This means it’s possible you could find yourself with tickets you are unable to use.

The billing address on my credit/debit card is different from where I live and there will be no one at the billing address to accept my tickets. Can tickets be delivered to a different address?

For security purposes, your tickets will be delivered to the address you provided on your ticketing account by secure delivery which must be your billing address.

If I no longer want my tickets can I get a refund?

No.  You cannot cancel, change or return your tickets. Please refer to the Ticketing Terms and Conditions.

Where can I find information on travelling in and around Glasgow at Games Time?

Additional transport services are available during Games Time. Please visit http://glasgow2014.com/glasgow/getting-glasgow for general travel information.

Where can I find information on getting to Glasgow?

Visit our Getting Into Glasgow section for travel information.

Where will I be able to find all the transport information?

Up to date transport information will be available on the Glasgow 2014 website with links to specific transport providers.

Copies of spectator guides will be available to download from the Glasgow 2014 website.

This Information will be provided once plans are finalised.

Please return to this website to make sure you have the most up to date information available.

We want the journey to your chosen event to be as easy as possible.

What if I want to bring my car?

There will be no formal parking provision at any Glasgow venues.

Glasgow 2014 will provide a limited number of pre-bookable Blue Badge parking spaces for each venue. Check back here for further updates.

I have a non-standard bike or a bike with a trailer. Will I still be able to make use of the cycle parking facilities?

Yes. Provision has been made for these types of bike.

Procedures will be in place to ensure all bikes are kept as secure as possible. However, Glasgow 2014 cannot accept any responsibility for any theft, loss or damage to property within cycle parking areas.

You will not be allowed to take your bike through the secure perimeter.

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